Welcome to the Ozorb FAQs page! We’ve compiled a list of frequently asked questions to provide you with quick and helpful answers. If you have any inquiries that aren’t covered here, please feel free to reach out to our customer support team at contact@ozorb.com.
What products does Ozorb offer?
High-quality refrigerants and related products.
Where does Ozorb ship to?
Currently, we ship within the United States only. We do not offer international shipping at this time.
Is shipping free at Ozorb?
Yes, we offer FREE shipping on all orders within the United States.
How long does it take to process and deliver an order?
We typically process orders within 1 business days. Shipping within the United States takes an estimated 1 to 3 business days.
What payment methods does Ozorb accept?
We accept payments Stripe. You can use various credit and debit cards with Stripe.
What is Ozorb return policy?
We offer a generous 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of delivery. Returns are free for customers within the United States.
How can I initiate a return?
To initiate a return, please contact our customer support team at contact@ozorb.com. They will guide you through the process.
- What should I do if my product arrives damaged or defective?
If your Ozorb product is damaged or defective upon arrival, please contact us immediately at contact@ozorb.com We will assist you in arranging a return, replacement, or refund as per your preference.
- Can I exchange an item for a different one?
Yes, you can exchange an item by initiating a return as outlined in our Returns & Refunds Policy and placing a new order for the desired item.
- What if I have a specific question not covered here?
If you have any questions or concerns that are not addressed in our FAQs, please don’t hesitate to reach out to our customer support team at contact@ozorb.com We are here to assist you with any inquiries you may have.
Thank you for choosing Ozorb for your snow equipment needs. Your satisfaction is our priority, and we are here to provide you with the information and assistance you need for a seamless shopping experience.
Last Updated: October 2020